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Beta Member

Square for Retail Bank Charges

I had been using Square for Retail (free) version since opening an account with Square. Recently I had Square for Retail connect to an old bank to try and extract funds and now I have Bank Charges.

 

I had changed banks back in 2019 and had updated my bank account within Square in 2019. I did not authorize Square for Retail 9paid subscription service) so why would Square connect to a bank account that is no longer in my account?

 

How can I get this resolved? How can I get someone at Square to help me understand what happened and how can I get reimbursement for the bank charge?

 

Nef Ojeda.

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Hey @NefO - the Community might not be the right place since we cannot access your account billing activity. Better suited for our CS Team

Justin
Community Moderator, Square
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Thanks for guiding me Justin. 

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