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I need advice on the most effective way to save, and if necessary, restore my stock counts using the Excel file export/import function. The reason I need this clarity is due to an issue I've run into with my BigCommerce sync somehow resetting many of my stocks to '0'. If this happens, I need a way to simply restore from a backup.
Thanks in advance for your suggestions.
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Hello @rtam 👋
Sorry to hear you have issues with the BigCommerce integration. I believe you may be able to use our Import and Export tool in the Item Library to constantly have a report or file that you use in case of this issue happening again.
To download an inventory report or make updates to your inventory in bulk:
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Visit Items in your online Square Dashboard.
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Click Actions > Export Library.
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In this report, you are able to make updates or changes to your Inventory and then save the file. Note: At this time, Excel (.xlsx) and CSV (.csv) file templates are the only supported file types for bulk import. Custom templates aren’t supported.
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Drag and drop your saved file to the Import Inventory window and click Upload > Confirm > Done.
To print this information for your records, Visit Item Library > click Actions > Export Library and follow the on-screen prompts.
Note: To bulk edit or create your item library, click Actions > Import Library.
I hope this information is helpful!
Community Moderator, Square
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