Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
ckssj
09-20-2020
07:08 PM
Google Pay interface is still showing shipping even after using Free Shipping coupon code
Hi, I'm new to using Square but a customer flagged today that the interface lists the shipping charge in the Google Pay interface, even if a customer used a "Free Shipping" coupon code.
It looks like the total cost is correct, but because it shows the shipping on the Google Pay interface, it confuses people.
Is there a way to get it to hide that section?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
2 REPLIES 2
Welcome to Seller Community, @ckssj.
That definitely looks like it would be confusing even if it isn't actually charging shipping. I checked with our team and I don't think there are any bugs filed for this. Have you contacted our support team yet? I recommend doing that so they can escalate this and get it in front of our engineers.
Adam
Seller Community, Platform
Seller Community, Platform
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Great, will do! Thanks for your help!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report