Always trouble with MassageBook

[Mistyleeburriss]

I have just a couple minutes between the time that I’m done with the massage and the time my client is ready to check out.  I use MassageBook to check out, make sure Bluetooth is on and the Square reader is on and running and go through the steps needed to accept a debit card payment and nine times out of ten I get a “Something went wrong” or a constant “connect card reader to device”.  It’s so frustrating and embarrassing.  What’s the problem? I don’t have time to reboot my iPad and log out and log back in to MassageBook and then log back into Square.  Please help! 

[Stacelyn24]

Sorry to hear you're having difficulties especially when you're strapped for time.  Here's the customer service email and phone number to MassageBook.  Since they're integrated with Square they may perhaps be able to view your account and get a handle on what's causing the glitch. 

Support@MassageBook.com or give them a call at 843-352-2026

Hope this helps a little 🙂