Bluetooth

[The_Rusty_Spur]

Hello! I'm setting up the square reader ( Contactless + Chip Reader) to an Apple IPad. I've read the instructions and have set everything up including the Magstripe Card reader (everything is also up to date with the correct software) . However the problem I'm facing is with the Contactless Readers' Bluetooth. I've read the instructions and watched the video on how to set it up. I understand the colors and what they mean, so when the orange lights are flashing I know it's searching. I've tried linking it up to other devices such as an IPad 2, IPhone 6, Galaxy X5 and a Dell Inspiron 20-3052. All couldn't find the little reader. So this makes me wonder if we just happen to get a faulty one or is it just being stubborn?

[Sean]

Sorry to hear about the trouble! The process should be pretty straightforward. While it might be a little hard to sort this out over the community, we'd be happy to go over this with you over the phone (if that's okay).

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