First and foremost let me share that we are not currently subscribed to the Loyalty program with square. However, Square Marketing allows us to send emails with discount codes to our customers. We use Square Appointments to handle all of our business in our barbershop and previously when we used the iPad register we were able to "Redeem Code" at checkout for services to apply any discount codes sent out as part of the marketing campaign. Recently we upgraded to the Square Register and are part of the beta program for Appointments on the register. While I can still redeem codes in the regular Checkout menu, I cannot redeem codes when checking out a client through appointments. We have simply been adding the discount on the assumption that the code is still active, but rather than assume the customer is always honest, it would be nice to just enter the code and ensure the discount is still. I have played around with the settings but have not been able to find a way to make it work yet. Is there a fix for this or is this something to be worked out with the beta program.
Thanks!
