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Forgotten Password

I changed the password and now cannot log into on my mobile device

 

We only use our mobile devices to place charges. We changed the password and not cannot log on from the mobile device.

We can from oour pc.

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Verified Answer

Re: I changed the password and now cannot log into on my mobile device

If you forgot your password, you can go to http://square.com/password to reset it.

 

If you can't log-into your mobile device itself, you'll need to work with your device's manufacturer to remedy that. Here are Apple's instructions: https://support.apple.com/en-us/HT204306 And here are instructions for an Android device: http://visihow.com/Recover_Android_Device_in_case_of_Forgot_password/pattern_unlock_an_Android_device

 

Hope that gets you back on your feet!

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Alumni

If you forgot your password, you can go to http://square.com/password to reset it.

 

If you can't log-into your mobile device itself, you'll need to work with your device's manufacturer to remedy that. Here are Apple's instructions: https://support.apple.com/en-us/HT204306 And here are instructions for an Android device: http://visihow.com/Recover_Android_Device_in_case_of_Forgot_password/pattern_unlock_an_Android_devic...

 

Hope that gets you back on your feet!

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Once I go to forgot password it take me to my email then I click the button but it never takes me to reset it 

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Square

Sorry to hear that, @Style, I'll follow up with you at your account email address shortly. Keep an eye out!

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