Having Issue with Exporting Report - Sales multiplied by 100

[vaneg2k]

Hi! I am going insane with this issue. I am exporting a sales report, and in the CSV file, it is multiplying the gross sales by a 100. For example, I have $6,500 in sales of an item (it shows correctly in the dashboard), but when I export it to a CSV file (using the export button), it exports as $650.000. This is making me crazy, it doesn't makes sense at all 

[sayra]

Hey @vaneg2k - Welcome back to our Seller Community! 🥳

I see the same thing when I exported your Sales Summary Report and Transaction Report. This may have something to do with the currency conversion based on the location/country that you registered your Square device and account at. Usually, there is an option to change the decimal once you export the CSV file in excel. 

I hope this helps!

[Anto_S]

Hey @vaneg2k 

We'd like to see if we can solve this issue for you.

Please send me a direct message (mouse over on my profile & click message)

thanks

Anto