when I click on link for downloading my 1099, it opens new browser tab PDF, but says: Invalid or corrupted PDF file. When I click on 'more information' is says "PDF.js v2.0.673 (build: 31012570) Message: Invalid PDF structure"
It was a browser issue. I have windows 7 version OS. Chrome is up to date, but needs windows 10 for the latest version of Chrome. I was able to open/download by using firefox.
@sensation Hmm, it sounds like an issue with your browser is preventing you from downloading your 1099-K form. These browser troubleshooting steps should help. You could aslo try disabling any browser extensions to download your form (you can re-enable them after you've downloaded them).
It was a browser issue. I have windows 7 version OS. Chrome is up to date, but needs windows 10 for the latest version of Chrome. I was able to open/download by using firefox.
@sensation Thank you for replying to let us know. That's very useful information for other sellers using Windows so I've re-marked your answer as the Best Answer. Thanks again!
Re: my 1099 won't print it just says sorry something went wrong anyone else have this problem?
@katie04 I'm sorry to hear you're having trouble printing your 1099-K.
Can you try the troubleshooting steps I shared in this thread? If you're still seeing this error please reply with the name of your browser and your browser version. That'll help us to investigate this further!
