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How can I troubleshoot my new iPad mini? It won't connect to my contactless reader.
@Ron - Thanks a ton for the suggestion. That's a great article by Apple!
@HappytTails - Did this help? We've also laid out some of our own troubleshooting steps here. Please let us know if you're still having issues!
Sean
he/him/his
Product Manager | Square, Inc.
I'm having the same issue with my ipad mini and chip reader pairing. The settings menu on the Square Ap doesn't give me the option to connect a reader ... not sure how to fix this. I had been using a regular ipad, but wanted to use my newer mini instead. Anyone have ideas?
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Hey @aaf4502 - You should be able to connect through Settings > Card Readers > Connect a Reader. If you're not able to see it, definitely let us know!
Seller Community UX Designer
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@puka Yes, that's what's strange - card readers is not appearing in the settings menu at all. Any suggestions?
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Hm, let's get you in touch with our Support team so they can make sure everything on our end of your account checks out.
Seller Community UX Designer
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