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KathrynSilver90
09-10-2016
05:44 AM
I can't send an invoice all of a sudden. The button that's usually blue is not. Help please!!
Can't send invoice
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3 REPLIES 3
@KathrynSilver90 - It looks like you were already able to sort this out. Would you mind sharing what the issue was?
Sean
he/him/his
Product Manager | Square, Inc.
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Hi Sean,
I have no idea why it was doing that to me for a number of hours. I kept checking and finally it went blue again and let me send!
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@KathrynSilver90 - Hmm. Were you certain to enter the payment amount first on the keypad? I've seen this happen in the past with some folks. Also, as a general rule of thumb for troubleshooting, I suggest force quitting and signing out and back in to the app. Hopefully you don't run into this issue again, also appreciate the follow up!
Sean
he/him/his
Product Manager | Square, Inc.
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