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cperry
02-09-2017
07:17 AM
I have two identical Galaxy Tab 3 pads. One accepted the chip card reader and works. The 2nd one it
I have two identical Galaxy Tab 3 pads. One accepted the chip card reader and works. The 2nd one it tells me it is not compatible. ???
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Sorry you hadn't received a response here yet, @cperry! We're you able to get your second tablet connected?
That does sound pretty strange. My first suggestion would be to ensure that the device software is up to date with the latest Android versions, and running through the rest of our app troubleshooting tips. If you're still having trouble, contact our team directly so we can lend a hand. Thanks!
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