MY CONTACTLESS CHIP READER WILL NOT ACCEPT PAYMENTS IT SAYS REINSERT CARD ??

[mp2620]

I HAVE THE CONTACT CHIP READER AND AN IPHONE 7 . I PAIRED THE TWO AND IT SAYS IT IS CONNECTED AND READY AND THEN I PUT THE AMOUNT IN AND HIT THE CHARGE BUTTON AND IT LOOKS LIKE IT IS PROCESSING PAYMENT BUT THEN A ERROR COMES UP AND SAYS "TRY INSERTING AGAIN, CHIP COULD NOT BE READ" .  I HAVE TRIED MULTIPLE CARDS WITH THE SAME RESULT.  I ALSO WENT INTO SETTING AND HIT THE CONTACT MY CHIP READER AND THE LIGHTS ON THE READER FLASHED SO I THINK ITS WORKING , ITS CONNECTED JUST WONT TAKE ANY CHIP CARDS, VERY FRUSTRATING , PLEASE HELP 

[Sean]

@mp2620 - So sorry to hear about the trouble! Definitely not the best way to get started! Have you already checked out all of these troubleshooting steps?