Money is not showing in balance as fast usual normally it takes about 20 minutes but recently I charged a card and shows up in my transactions but hasn't showed in my balance and it's been 5 hours and it still hasn't showed up any body know why?
@spiritJunk Weekends can be odd especially if the customer’s bank is delayed in funding Square for the transaction. Was it an unusually large amount? Was it a new customer? Just remember, as I understand it, Square won’t credit our accounts until the card holder’s bank initiates the transfer. Approval is only the first step.
Chip
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.
Just be patient. Provide the information they ask for. Don’t be defensive. Remember it’s not always Square initiating a review. They’ll help you as long as you help them help you
Chip
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.
@spiritJunk Weekends can be odd especially if the customer’s bank is delayed in funding Square for the transaction. Was it an unusually large amount? Was it a new customer? Just remember, as I understand it, Square won’t credit our accounts until the card holder’s bank initiates the transfer. Approval is only the first step.
Chip
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.
Just be patient. Provide the information they ask for. Don’t be defensive. Remember it’s not always Square initiating a review. They’ll help you as long as you help them help you
Chip
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.
They will let you know what’s up and what they need. I will not not speculate. Not should I. If you are confused about what they ask for or tell you, let me know. I’ll try to help you if I can. Don’t panic. Reviews are often routine.
Chip
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.
