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1 REPLY 1
Hey @Muhamadou!
I'd first suggest making sure your phone is on our compatibility list. If so, I'd recommend trying out the Magstripe troubleshooting tips next.
If that doesn't help, then reach out to our CS team who can advise you on any other troubleshooting steps or determine whether you might need to a new reader.
Puka - She/They
Seller Community UX Designer
Seller Community UX Designer
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