Store will not open in Internet Explorer

[lauradean-1965]

Due to various reasons I have had to re-make my store, it now opens in Chrome, Edge and Firefox but not Internet Explorer. Any ideas as to why and how can I fix this?

[Kassi_]

Hey there, @lauradean-1965 - 

There are some glitches with those other internet browsers, so I always recommend using Google Chrome anyway. It will help eleviate those glitches you're experiencing. 

Please let me know if you have any other questions. 

[lauradean-1965]

I do use Chrome myself, my concern is that some of my customers may use Internet Explorer and the website does not open in IE. I can tell my friends and family that it will only work in Chrome, Firefox and Edge but if someone I don't know, a potential new customer is using Internet Explorer and tries to go to the site it won't open and I would have just lost a customer.

[Candlelicious]

Have you solved this problem? I am experiencing  same, multiple times  receiving email asking where is website. This started when we switched to  square website the majority of customers are older and I bet still using  IE. I never use IE had no clue this was an issue.

[isabelle]

Hey @Candlelicious 

At this point, our Square Dashboard and Square Online is least compatible with Internet Explorer when it comes to browsers. We highly suggest using Google Chrome or Fire Fox.