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Text Message Marketing sign up error on POS

We recently signed up for text message marketing with Square and added the option for customers to sign up on the POS. Every time someone signs up it gives the error message "No internet connection." But then the person still receives their welcome text message offer and is signed up. What is going on? Our app is up to date and I have tried quitting the app and restarting it and that hasn't changed anything.

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Square Community Moderator

Re: Text Message Marketing sign up error on POS

@trendingupward thank you for creating this thread. That's super strange! This sounds like a bug so I would direct you to contact our Marketing Support Team so engineering can take a look. 

 

Let me know if you have any other questions. 🙂

AshleyK
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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