Verification Code at Sing in

[kathyb8058]

I  changed my password and it now asks for a verification code when I try to sign in.  I'm not receiving the verification code either by text of email.  So I can't sign .  What do i do?

[Ssmith34]

Did you get it fix?

[MayaP]

Hello @kathyb8058 @Ssmith34, if you guys are not receiving your verification codes check your spam/ trash folder in your email, sometimes they can get sent there. Also, make sure our Square SMS and email notifications are not blocked by your provider. If you are still having issues please reach out to support at 1-855-700-6000, squ.re/contactsqsupport. I hope this helps!