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Why can’t my employees log into square appointments?

So I had the Square Appointments subscription that cost $50 a month I recently changed my subscription to the $29 a month option and now none of my employees can log into Square Appointments. I need this resolved today.

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Super Seller

Hi @Whitglass2010,

 

It looks like the only difference between the $50 and $29 plans that would affect logging in is that the $29 plan doesn't include Teams Plus. Teams Plus allows custom permissions which if custom permissions were assigned to team members might be causing the issue. I don't use appointments but Square Support can probably help out with the issue as well.

 

You can contact them here: https://squareup.com/help/us/en/contact?panel=FAB456B04971

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