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DynastyDes
06-18-2016
06:23 PM
Why does the square app close after reader connects? I can't enter charge amount.
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1 REPLY 1
I agree! It sounds less than ideal. 😕
With a little troubleshooting, we should be able to get you up and running. From what I can tell, it sounds like there must be a glitch with the app. Please try out these steps:
- Make sure that both your mobile device and Square Register app are up-to-date.
- Force quit the app on your device.
- If you don't have any pending offline payments, delete and reinstall the app.
If this doesn't work, please let me know!
Sean
he/him/his
Product Manager | Square, Inc.
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