x
treasurerwahoc

item sales report not showing all sales\

I am running an Item Sales report for July, August and then Sept - 3 individual reports.  And then I run the report for July - Sept and I end up with different totals.  I have found the sale that is in the July - Sept report but not in the August report not sure why.  The sale occurred on 8/31 at 4:30pm thought maybe it would appear on 9/1 but it doesn't.

Message 1 of 2
108 Views
1 REPLY 1
Admin

Re: item sales report not showing all sales\

@treasurerwahoc So the only transaction that isn't showing on your reports is the one from 8/31? It sounds like this could be related to a "close of day" setting on your deposits... but hard to tell! 

 

I'd suggest reaching out to our support team so they can take a further look into this with you. Good luck!

Message 2 of 2
35 Views