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How do I order a free reader?

The title of this thread has been edited from the original: Free Raider??

 

Hello there in good day, I just finished signing up for new account. And it was stating that I would get a free reader, but after I finish registering the account it takes me to where their for sale?? Can somebody help me with this?

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Best Answer

Hey @Rina! Welcome to Square 😊 Please try the following steps:

 

  1. Click Free Reader Request.
  2.  Select "Send me a reader" 
  3. Select Connectivity.
  4.  Complete checkout process.

 

If that doesn't work, please let me know!

️ Isabelle | she/her
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!

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I have never received my square card reader 

 

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Square Community Moderator

Hey there, @Sedakine - 

 

Check out the best answer by Isabelle to get your free reader.

 

Thank you! 

Kassi
Community Moderator, Square
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I just set up everything and I’m not seeing anything about receiving a free square reader did I complete everything correctly? 

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HI, here is the page regarding the free reader, if that does not work try contacting Customer Support.

 

https://squareup.com/us/en/l/free-reader

 

 

You can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

 

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

 

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

 

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.

 

 

Hope This Helps!
TERRI
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How can I get a card reader

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Square Community Moderator

Hey there, @Tlagmay

 

Welcome to the Community! 

 

I moved your post over to a thread where sellers asked a similar question. Check out the Best Answer by Olive for the steps to get your free reader. 

 

Please let me know if you have any other questions. 

 

 

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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I never received my square, what do I do?

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Square Community Moderator

Welcome to the Community, @Deirdremathis51 -

 

Sorry to hear you haven't received your free reader. I have moved your post to a thread with some troubleshooting steps to get this ordered for you. 

 

If you still run into issues with getting this ordered, please reach out to our CS Team directly: 1-855-700-6000. They will be able to get it ordered for you directly. 

 

 

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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