Feature Request: BOGO (Buy one, get one) and other automatic discounts via my Square Online website

[dianadays]

The title of this post has been edited from the original:  Can automatic discounts be used on the online store?

When I create automatic discounts, such as quantity or amount discounts, they work perfectly well on my point of sale but do not work on my online store.

Can anyone help me?

Thank you!

[#2]

@phillipsrw Thank you 🙏❤️ You too! ☀️

[#3]

Hello there!

I appreciate all your patience while we work to get this feature implemented. The beta testing for this feature has currently been delayed. Our team is working very hard on the backend to resolve some roadblocks that have prevented this from going. If you would still like to join the Beta for this request you can certainly still do so. I know this is incredibly hard but I appreciate you all for hanging in there! 🙏

[#4]

Hi! We'll be launching a beta test for Automatic Discounts on Square Online in the next couple of weeks. Head over to Automatic Discounts for Square Online to join the Beta Community and request access to this beta test.

[#5]

Currently, the Online Store doesn't support Buy-one-get-one coupons. However, you can assign standard discounts to certain categories. From the site editor,  visit Items > Coupons > Add Coupon. You'll find an option to choose eligible categories under Discount Details at the bottom of the page. 

@be-the-light

[WineSneak]

That's pretty lame. This should be a basic feature, not an enhancement. 

Do you like paying full price when a discount is available elsewhere?

[Alex_]

Hi @crystal-meadow,

We appreciate the feedback regarding editing your online store library easier by using an excel sheet.

We definitely see how it could benefit your business model. Our teams are constantly looking through our seller's feedback to make necessary improvements, and we will be sure to let you know if anything ever changes or if new updates are released. 

[carra87]

Hello! Yes ma’am I read through all the messages it seems as though this method is for point of sale and not for weebly websites. The coupon section on the website doesn’t even look like what is pictured above.

[stephanfisher]

Is there any way we can create automatic discounts that apply to the website with more than one constraint?

Example: A 5% discount on 12 bottles in the wine category.

The discount would be based on both the category and the amount of SKUs purchased. If any one has any information on a timeline for a feature like this please let me know.

[JP757]

How can I implement a 10% off promotion on a specific item on a specific day on the online store?

[ashc]

Hi @carra87!

That's correct. Discounts made in Point of Sale don't carry over into the Online Store. Sorry for the confusion there.

Online Store utilizes Coupon Codes which you can check out the options for here.

[ashc]

Hi @stephanfisher and welcome to the Community.

I moved your post to an existing thread that answers this question.

Automatic discounts/discounts in general for Point of Sale don't work in the Online Store. There's Coupon Codes you can generate for the Online Store but not for automatic discounts.

[stephanfisher]

Will there be any attempt to fix this in the near future?

It would be extremely beneficial. I feel that most retailers are going to need more robust online features. In the industry I'm in there's immense opportunity in having features like this and others. I feel that Square would be able to more easily acquire customers if they package in person POS and Online better.

If you guys need a point of reference feel free to contact me. I have done plenty of research on what else is out there.

Thanks 

[CovfefeCrafts]

Question originated pre-pandemic, a 'near future' fix would have been in April.

dianadays

‎03-20-2020 05:54 PM

Can automatic discounts be used on the online store?

[carra87]

No it’s no problem! Hopefully we can do this soon! Thanks for your help!