How do I remove the cash app button from my item page on square online?

[CopakeWineWorks]

They added this feature.  It makes my website look awful and is destroying my brand.  How do I remove it?

[removecashapp]

PLEASE LET US KNOW how to delete the "Cash App" button that was added to our store without our knowing. We dislike it and don't want it there and see no way to disable it.

[Arie]

I'll be in touch with more details on removing this button once I hear back from the team @removecashapp! 

[DannyH]

Hi @removecashapp -- I just wanted to confirm that the Cash App Pay in installments beta feature has been removed from your account, so it will no longer appear on your site! ✅

[Olbrich]

Hi, we would like to disable Cash App Pay on our POS system customer display PLEASE, this has been frustrating for us and customers. Thank you

[Kassi_]

Welcome to the Community, @Olbrich - 

Completely understand the wanting to remove Cash App from your website. You can do this through your Square Dashboard. 

Go to Online > Settings > Checkout >Toggle off Cash App. I would recommend re-publishing your site after this, so it is updated. 

Please let me know if you have any issues with this! 

[adobbratz]

Hi! Yes, we want this removed from our site as well. We're a nonprofit, this has taken waaaay to many staff hours already, especially for something we did not opt in to

[DannyH]

I'm sorry to hear the troubles this has caused you and your staff @adobbratz. The feature has been removed from your account so you no longer should see it on your site. ✅

[adobbratz]

Thank you!

[ShopGirlNY152]

So.... commenting here is how we get the CashApp option off of our online sites? May I also please have this feature removed so that it no longer appears on my site? Thank you!

[DannyH]

I apologize for the delay @ShopGirlNY152. I wanted to confirm that the feature has been removed from your account so it should no longer be visible on your site! 

[ShopGirlNY152]

Thank you! If this feature were something that I could selectively apply to my higher priced items instead of every single item (including things that cost as little as $5) I might consider it at a later date. Also, when new features are being added such as this-- something that looks bad and doesn't really make sense-- it might be nice to be given a heads up on the front end and have the option to opt IN instead of out. Thanks!

[DannyH]

Totally understood @ShopGirlNY152 -- I really appreciate the feedback. This will definitely be taken into consideration for future improvements as we continue to test this new feature! 👏

[safsac]

PLEASE remove Cash App Pay from my site as well. The icon is so tacky and there is no way to disable it. I do not have the toggle switch under settings>checkout to turn it off.  I do not want it. PLEASE PLEASE PLEASE remove it from my account/site.

[DannyH]

Thank you for your feedback @safsac. The Cash App pay in installments beta feature has been removed from your account so you should not longer see it on your Square Online site. 

[safsac]

Thank you!!!

[TBAN]

Please remove from my site as well.  Disabling CashApp in the setting does not remove it from the item page and it is super tacky

[DannyH]

Hi @TBAN 👋, thanks for your feedback!

We've just removed the Cash App Pay in installments feature from your account, so it will no longer be presented at the item level or checkout for your customers.

If you do wish to have Cash App Pay enabled as a payment option on your site, you can toggle that payment method on once more in Settings > Checkout. Doing so will not present the "Pay in 4 installments" option at checkout. ✅

[TBSC]

We would also like this feature removed from our site.

[DannyH]

@TBSC 

To confirm, the Cash App Pay in installments feature has been removed from your account. ✅

[mallows]

Please remove this from our site as well.  Don't mind having it as an option at checkout but the 4 installments widget ABOVE the item descriptions is just tacky.  Especially since we have spent a couple hours trying to remove it by following the instructions to disable, trying multiple computer, browsers, etc...  Thank You.

[DannyH]

Thank you for the feedback @mallows 🙏 | To confirm, the Cash App Pay in installments feature has been removed from your account. ✅