Selling digital files that are automatically emailed to purchaser.

tlh · ‎05-18-2022

I would like to see a feature on square.

I would like to sell downloadable digital files, where an automated email goes out with the file link right after check out. I would be able to have one more way to have sales in my business. I am a hypnotist and don't have a way to sell digital files through my website. I don’t know how to sell digital files through square.

fieldofstars · ‎01-10-2023

@biglizconjure yes I used to sell digital products on weebly, I did not realize this feature was gone when I started online selling again. I feel so duped by square in this aspect, and like you very frustrated at the thought of moving everything to a new platform, but it may be my only option. 😞

PreOrder_Apps · ‎01-11-2023

Hi all. I'd like to offer to make this feature for free since there are so many frustrated folks on here. I own an official Square Technology Partner company named Pre-Order (the website url should be in my signature) and we do insane stuff for our Square Clients all the time - we're easily their most advanced partner in the world also, so we have tons of existing code, features, API and most importantly Square-powered technology.

Any of my Developers or I can code this in less than a day easily. I want to make sure we do it in a simple way that works for everyone though - so can we set up a quick phone call or zoom? Everyone can DM me their info.

FYI - I used some famous services back in the day powered by Paypal that used to allow the download of digital files because I sold background music tracks for tv and movies (like wayyyy before it was a thing). So I'm extremely familiar with all the ins-and-outs.

We could make a quick and secure system where you could upload the digital file for each "product" or Square SKU (or somehow "associate" them) - I've seen it done in the past where the file name of the digital file is used to associate it with a "product" or SKU. Then upon sale, the system would send the Customer a download link or text message (or both) and that link would be "masked" so no one knows where your source files are. And the Customer could get a time window and amount of clicks/downloads before the link expires to get their download.

And of course this would all be through Square, just facilitated by a system in the background that connects securely to your Square Account via their official OAuth (which we're approved to do).

Once we're finished with the master system, our Automated Installer system can install and connect these for you all in literal minutes. We even specialize in 256-bit encryption and work with major global brands where we're required to pass the highest of security standards. So we could even encrypt your digital files where ever they are stored, so even if someone hacked access to them they couldn't actually do anything with them.

If you DM me, I can send you a quick link to about 16-20 of our high-end Square-powered Solutions that are far more advanced than this, so you'd see that this is easy for us.

Thanks and wish everyone the best in the New Year!

Ken

Owner, Pre-Order E-Commerce

biglizconjure · ‎01-11-2023

Hi @PreOrder_Apps,

I have not had success with the things Square said they can work with. When I hosted my website with another vendor, they swore it would sync with the POS. It did not and each company blamed the other.

I wish they would just pay you to use the technology you developed on the platform we pay for.

ritakirkman · ‎01-11-2023

@PreOrder_AppsI would be very interested to see how your app can work with Square. I'm basically in the same situation as most of these other commenters. I do Paint-Alongs on Zoom, and when someone registers, I then have to manually email them a document containing the invite and prep info for the paint-along. It sure would be nice to be able to have that sent to them automatically, and at the same time get a confirmation of their receipt of it. A few days after the Paint-Along, I send a group email to all participants with the video link and screen shot. It might be nice to be able to send this out to all registrants through this new app, or at least be able to export all the registrant addresses for each paint-along so that I have an easier way to send the email to all rather than pasting each email into a spreadsheet manually then copying those addresses into an email bcc field which is what I'm doing currently.
On a similar topic, it would also be nice to be able to sell the videos afterwards also, separately, to anyone else wanting to purchase those, though that can be done via my FASO site or through Vimeo etc, I've found those subscription services to be a bit over my budget. I currently send video links manually to the occasional buyers.
Or, better yet maybe just build a standalone app that will do all of this that we can use with whatever payment system we choose (square, paypal, stripe, etc...) Or is that getting too ambitious? 😉

PreOrder_Apps · ‎01-11-2023

Hi @biglizconjure - that's not a surprise that you haven't had a lot of success with things Square says they can work with because Square is a $30B that's constantly evolving and changing things - then on top of that all Vendors aren't created equal. We're a very advanced technology firm and hands down their most advanced technology partner. We've been making solutions for them for 5 years and we make most things for our clients before they even make the feature.

Part of staying "connected" and in sync with Square is being with a "Vendor" that is on top of how often Square changes or improves things like their OAuth technology, which is how they allow Vendors' technology to "connect" or "sync" with your POS and Account - we catch things like that because we live and breath solutions and do this around the clock every day.

The other part of this is knowing that "acts of god" can absolutely break your Square "connection" (or sync). I've seen it happen because we've done this so long - so the simple solution is to give the Client (you) and easy way to "re-sync" or re-connect your Square Account. Did this previous Vendor have that? I can show you ours - we put them all over the place and we can even initiate it from a text message.

Finally to give you some final insight that I hope will help - Square pretty openly expresses that their primary objective is to provide the best "core" services to their Users - and they really try hard to focus on that, which is why they have their "Partner" ecosystem in the first place - to do all the things that they don't or won't do or can't do. So, that means that it's totally possible there are some Vendors that specialize in many things that Square doesn't at all - who can do something for you that is amazing yet not dependent on Square's core equipment or website, etc.

We make a ton of free technology that's high-end so it's easy to see what level of tech is possible with us. Let me know if you'd like a demo of some things that I know will blow your mind?

We invented things like the fastest payment tech in the world, the fastest and most accurate voice ordering in the world, tons of solutions for Square that no other partner has even come close to making - and much more which is all live and things you can test yourself. I don't think I can share actual links on here, so DM me and I'll be happy to share some links, videos and set up live demo accounts, sites and apps for you - so you know what's really possible.

Best.

- Ken

Owner, Pre-Order E-Commerce

PreOrder_Apps · ‎01-11-2023

Hi @ritakirkman - you're not going to believe this, but we are literally finishing up a really incredible system very similar to this right now that I think you would totally love. We'll give it to ya for free if you just DM me and take a look at the demo.

Look forward to hearing from you.

- Ken

ritakirkman · ‎01-11-2023

@PreOrder_Apps Well, I must be honest, I wish you didn't sound quite so spammy/scammy. I can't find any reference to your company anywhere online besides your own website, and neither can I find you on any Square partner list. Given that lack of evidence and your own spammy text, I think I will wait for something to come of your claims and for Square to actually pick it up.

Sorry, and good luck! 🙂

PreOrder_Apps · ‎01-12-2023

@ritakirkman sorry, didn't mean to come off spammy or scammy. But, it's quite easy to find anything about us. Our profile on this very message board says "Official Square Partner" and the Square Team that runs this message board only approves that text for real partners. Here's the link to our profile here: https://www.sellercommunity.com/t5/user/viewprofilepage/user-id/128954

And, apologies in advance to the Square Message Board staff for posting these links, but just trying to prove who we are.

Our official website is https://getpreorder.com

Our main/parent company is: https://getthinapp.com/

Our official, branded sign up link ON Square's actual website is: https://squareup.com/signup?signup_token=95B4D37D74

note: See the ThinApp logo? (same as what's on getthinapp.com)

They wouldn't give us a branded sign up page on squareup.com if we weren't a real partner.

And these are just a few of our Square Solutions: https://squaresellersunited.com/solutions

Good luck and best wishes.

juliagraves82 · ‎01-13-2023

@PreOrder_Apps I'm having trouble following your pricing from your website. I found a page where I would pay for the level of support I wanted per month. How much would it cost to add this download option?

PreOrder_Apps · ‎01-13-2023

Hi Julia @juliagraves82 ,

That pricing is for our "complete" solutions like our branded Square-powered Mobile Apps and Websites (which is why it may have been hard to follow) - but, we're going to do this download feature for free. Like 100% free. Just because we can. Just because we like to help Square businesses. We are always trying to tell Square they need to give us a "Custom" Division, so we're about to do a TON of free features this year to emphasize why it's so important.

We're are also about to release a new Support Plan just for all these one-off Square Solutions that'll be $5/mo. (no contract) - no matter how many solutions you use of ours. We make our money in volume and from custom development work, so we can get away with pricing this low.

And, as we finish making the Demos for all these features/solutions, one of us will post live links here (if the Message Board Team lets me) or we'll just DM the links. We'll try to finish and post this one by the end of next week.