Shipping profiles per product and region

[robgwin]

I ship most of my products with one flat rate to US addresses and another flat rate to Canada addresses. For example:

Default US flat rate: $4

Default Canada flat rate: $7

Sometimes I have a larger product that costs more to ship so I need a custom rate for US and another custom rate for Canada. For example:

Custom US flat rate: $6

Custom Canada flat rate: $9

This is currently not possible since I can only assign a product to one shipping profile at a time. When I add it to the custom Canada profile it gets removed from the custom US profile.

So as it is, I have to guess at some average rate that overcharges my US customers and undercharges my Canada customers. And of course this gets even worse when I want to add more countries into the mix (UK, etc...) Right now I'm just not selling certain products to most countries because of this limitation. This directly affects my bottom line, and by extension, I would think, Square's.

Being able to assign a product to multiple shipping profiles would enable me to charge much more accurately for each region, sell to more regions, and pay you more credit card processing fees.

[rtuniewicz]

Just hopping on to say I agree this would be a helpful feature.

While my situation isn't exactly the same, it is similar. I sell some products that are smaller/lightweight, but more expensive (think ~$80) and others that are larger/heavier but much cheaper (think ~$10). I find that like most stores, I have better luck getting customers to order more if shipping is free after a certain price. However, shipping is obviously more cost-effective for the smaller/lightweight items than the larger/heavier items. It would be great to be able to take into consideration that if my customer orders a lot of the larger/heavier items, there is a "bulk order" fee of some sort (think maybe ~$5 more) to help cover my increased shipping costs. I don't anticipate running into this situation often, but when I do it results in a somewhat significant loss.

[Marchhare]

Is there an update on this feature to have an item be available through multiple shipping rate profiles?

[Apex86]

It is absurd to me that we aren't able to assign the same item to different shipping profiles, when they are for different countries! 

My only workaround is that every new country I ship to has to have a new duplicate product page. Which creates these issues:

- totally clutters my site's product listing, displacing other real items

- very confusing for customers who routinely add the wrong product to their cart and email for support when they can't check out.

- ruins my sales tracking, as now my items sale stats are fragmented to many different listings, when they should be unified to one listing

- major hassle for site maintenance, as any change to that item listing has to be manually made to every single listing

This is a very easy thing for your engineers to fix. Custom shipping profiles can already add "all" items to multiple profiles. So, it's a faulty rule to not allow one item to be assigned to multiple profiles (when they govern different countries). 

I reported this issue months ago and still nothing has changed. This is basic functionality and if your team can't get it resolved, I'm going to have to switch to another hosting company. 

Please escalate

this issue!

[pg11q3]

I really need this feature too, and in fact I think all sellers who sell to more than one country will benefit. As it is, the shipping profiles are so restrictive, you can really only setup one country with the proper shipping amounts. The custom profiles should also allow more than one rate, just like the default profile does. 

[crankinhaus]

Why is this not a basic feature of the platform? Only thing I'm glad of is that I had held off uploading lots of products while they took weeks to fix an domain migration SSL issue. I'll be going to another platform that actually supports this very basic (I would've thought) functionality.

[Apex86]

It's one thing to forget it in the first place. But after you are told by your customers that this needs to be fixed, to not implement it ASAP, is honestly pathetic.