Hello @BCAFOnline !
That's interesting that you're seeing this issue. Is it with every item or just one specific one?
A couple of things could be the culprit if it's one specific item:
-If you have options/variations on the item, make sure they are available in your location via the main (not online) dashboard. If you are trying to sell an item with a variation not enabled in that location, I've seen some wonky results.
-Does your item have mandatory modifiers? If it does, you can't add the item to the cart until a modifier is selected. Mandatory modifiers have a red asterisk on them when you view your item on the customer side of the online store.
If it's the whole store, that sounds like a configuration issue. Make sure your store is accepting orders and that your hours of operation are set.
If those ideas don't help, please post a link to your website here. We may be able to see something from the customer side that's tripping things up.
Ryan Wanner
Golden Pine Coffee RoastersColorado Springs, CO, USA
Super Seller: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.
Happy Selling!
