You can't. I have had several customers tell me they thought they were leaving me a google review. I just got off the phone with Square customer service who told me that I can't disable square reviews
Unfortunately there isn't a way to automatically make your square reviews public on another platform HOWEVER you could screenshot the reviews and upload them yourself as photos.
Hi Sellers, the "Square Marketing" product team is currently aware of the need for this feature and working on a solution that we hope will launch later this year.
I can see there being logistical issues connecting to Google My Business, but if we had the option of a review feed we could embed on our websites, that would be great.
Customers could select if they wish their comment to be public, and we should have the option to hide comments, or better yet, we have to approve the comment for public display. Don't want just anyone to be able to post whatever, could be obscene...
It would be nice to have an overall rating showing at the top of the feed.
Just following up for Ryan_M, right now this is still a feature the Square Online team is looking into.
We do not have any ETA of when something like this would be rolled out.
I wish I had some additional information/ insight to offer you at this moment! But please keep an eye out, and as soon as we have an update we will reach back out on this thread.
Thank you so much for the feedback, it is really helpful!
I'd like to add: we need a way to offer customers the ability to review on our site without having made a purchase directly from the site. Most of my sales are in person and often cash, and there's no way for customers who want to leave reviews to do so. Even a private link that we can share with customers we've gathered contact info for would be a great addition. I'd almost rather dig through spammy fake reviews and delete them than the current roadblock customers have when trying to leave feedback.
There is already fields to add our email, phone, facebook link, instagram and twitter links to receipts as well as our Return policy and custom Text. Why not a "Reviews Link" field we can enter the direct URL to our online reviews platform (not Square). Show as a QR code on printed receipts or make it a clickable link for text, email and online receipts and invoices. I'd place it right on the bottom of the Custom Text area so we can make mention about the link on the receipt. This thread is over a year old and this is still something the people have been asking for. OR, as the OP requested, simply add an option for the customer to leave a review on google when the Square review is sent. The Square reviews are absolutely pointless and meaningless.
Like candle_cauldron, most of my sales are in-person, I we are still waiting on the implementation of the option for in-person customers to be able to leave a review of the products they have purchased. When will this change be implemented? Thank you for helping us small business owners make the most of this program and allow others to give their opinions of our products.
