One Payment for Multiple Invoices

[Camp4Fun]

We have house accounts and also use invoices for various charges.  We have regular customers, and sometimes they pay in person and sometimes they pay online.  We need the ability to allow a customer to come physically in our store and pay multiple invoices and/or their house account balance at once.  Any insight on this?  

[Chisels_N_Picks]

I am a luthier running an instrument repair shop and quite often have a client bring in multiple instruments for restoration/repair work at a time and I create individual estimates with photo documentation etc. for each guitar and so when I convert those estimates to invoices, I then have to have the client pay 3-5 separate invoices at a time; which I feel is cumbersome and clunky. And if they don’t use the emailed invoice link to pay each invoice and they show up in person to pay, I never make them run their card that many times for each invoice, instead I make a new “blank” invoice for the total dollar amount of the other itemized invoices and charge their card the one time. I then have to archive those “unpaid invoices” so I don’t lose them from my books but also don’t have the system keep reading them as unpaid. It’s one of the clunkiest shortcomings I have found through this otherwise fairly fantastic platform so I’m hoping a remedy can be found in which the system is smart enough to see multiple invoice to the same recipient and so offer that recipient the option to pay all of them at once.

[MayaP]

Hello @Camp4Fun I appreciate you submitting this request, and @Chisels_N_Picks for adding your input. I just want to clarify, you want customers to be able come into the store and swipe their card once to pay multiple invoices? 

[Camp4Fun]

@MayaP, yes! This happens on a weekly basis. Our customers have a reoccurring invoice as well as an incidental invoice. Being able to pay both at the same time would be phenomenal! Or a customer portal for customers to see and pay any open invoices at one time would be amazing!

[brittaniaccucop]

Please please enable this feature to pay multiple invoices at one time @MayaP.. I just sat on hold for 30 min with multiple agents and for right now my only choice is to cancel all invoices except one and update the one remaining to cover all the items in the oteher invoices....because my customer is trying to pay with Billgo which will only allow one transaction to equal the total amount.  This is very cumbersome.