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Daily reports going to junk/spam folder

Please, help. This entire week, my reports have been going to the junk/spam folder. I'm not sure why this is happening, but I need them to go to my inbox so I can print and file them.

 

I even click on the email and select "not junk", then it's sent to my inbox. But every single day it goes to the junk/spam folder, no matter how many times I say it's not junk/spam.

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Square Community Moderator

Hi @kattyge

 

One solution that seems to work well for folks is to add the email address that the sales report comes from as a contact in your email directory, that way it's recognized moving forward. 

 

Try adding noreply@messaging.squareup.com to your contacts list. 

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