I recently changed from the TM-T82ii to the TM-M30 Bluetooth Receipt Printer
It works fine but sometimes the printer prints out weird unicode characters and then the printer stops working eventhough it's still connected to the app. And it happens in both Bluetooth mode and USB mode.
I have to turn the printer off and on again to fix it, sometimes have to do this twice or three times. But then after a while, it plays up again.
Not sure if it's because of the printer is not officially supported or because of connectivity issue between the square stand and printer.
Here are some photos of the faulty receipts: https://imgur.com/a/9BFPA99
Hey @nextchaptercafe, thanks for bringing this up and providing those images—that shouldn't be happening.
I went to check on this and, you're correct, the TM-M30 Bluetooth Receipt Printer isn't officially supported at this time. We'll update our Support Center as soon as we're able to approve more devices: Hardware Compatibility By Device.
In the meantime, you may want to touch base with Epson directly for additional troubleshooting tips. Hope this helps clear things up a bit more—appreciate your patience as we work to expand coverage.
Hi there, @Nickel777. Thanks for adding your voice here. As Tom mentioned above, compatibility with the TM M30 is not currently available yet. When there is an update to share in this regard, we will be sure to vocalize it here.
It is showing the
Under compatible devices on the square website.... Is it not compatible but Square says it is? I was about to buy one before I found this thread
When I posted this thread, it wasn't in the compatible list. Even though it can be connected and works fine but it wasn't officially supported/made compatible by Square.
But if it's in the compatible list now as you mentioned, then it should be fine.
Anyone was able to print with the tm m30 on an iPad? Mine works with Shopkeep but can't get it to work with Square. I tried to unpair, disconnect shopkeep without success.