Experiencing issues with Point of Sale app

[Smokinbowlsfood]

Still having the same issues as before... tried all of this multiple times.

[Kpay]

Hi @Smokinbowlsfood, I moved your comment to be in it's own thread so that we can most effectively troubleshoot. What kinds of issues are you experiencing? Are you using an iPad and a Square Stand? 

Thanks in advance for providing some more information so I can help you out. 

[Smokinbowlsfood]

Yes. We are using an ipad air and square stand...connectivity issues with reader and printer constantly...it continues to tell us it is offline or no reader or no printer 

[rsklar]

What version iOS are you opeating?

Have you updated the actual Square Application lately?  There was one within the last couple of days?

After the whole iOS11 issue, there is a lingering problem with the Chip Reader not connecting - although Square has not officially recognized this as an piority issue - it seems the best thing is to change the power cable and connect via bluetooth only (power from independent source, not register).

Bob