How to enable microphone for the app on iPhone XR. The privacy in the settings shows it dull

[Myartisano]

Under privacy the apps that want to access microphone are shown as dull (even the Square app), there is nothing I can do.

[ashc]

Hi @Myartisano and welcome to the Community!

When you were trying to enable it, were you doing it by going to Settings (on the iPhone itself- not the app) > Point of Sale > Enable Microphone? Try scrolling down until you see Point of Sale instead of going to Privacy. 

[Myartisano]

No I can’t scroll down on the square app, all it shows is the message enable microphone on the privacy settings in the setting app.

[ashc]

@Myartisano If you don't have any offline mode payments pending, try deleting the app and re-installing it.

It'll prompt you when it's newly downloaded to allow the microphone there and that should resolve this issue since you can't get to it in the app settings on your iPhone. 

[Aiyar121DC]

After trying so many things eventually got rid of the issue by reinstalling the application on your iPhone.