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I'm having issues with my printer, chip reader

i'm having issues with my printer, Chip reader and scanner ...nothing is working.. 

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Admin

Hey @DashofThyme

 

Really sorry to hear that. 

 

Do you have the Square Stand?

 

If you do, please make sure that the iPad is charging while it's in the Square Stand. If the iPad is not placed in the Square Stand properly, it will not connect to any of the accessories (such as the reader or bar code scanner). 

 

I'll wait for your reply! Let me know. 

️ Isabelle | she/her
Seller Community & Super Seller Program Manager | Square, Inc.
Learn about the Super Seller program!
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