x

Off line transactions not received on September 15, 2017

Off line transactions not received September 15, 2017. The same credit card was used two times. How do I get my money?

832 Views
Message 1 of 4
Report
3 REPLIES 3
Super Seller Alumni

This is the risk of using offline  mode.  You can check your transaction status to see if the card was declined.  If you were offline for two long the sales will expire. (72hours)

825 Views
Message 2 of 4
Report

Is there anyway to recover these "lost transactions" 

804 Views
Message 3 of 4
Report
Super Seller

There is not unless you maintained a list or have contact information for the customers during this time.  It is highly advisable if you are going to use the offline mode that you take a higher precaution on the transactions.  It is the risk of having the ability to use offline mode.  Personally, I haven't and won't use offline mode because the risk is too great for declines etc.

794 Views
Message 4 of 4
Report