Stuck at transaction fee stage

[ewkaul]

The title of this thread has been updated from: "EKaul"

My square is stuck! can't get past entering a transaction fee. Usually works fine, but stuck on step one for some reason.  Need help now so I can process a transaction!

[puka]

Hi @ewkaul - Sorry for the delay in response here. For urgent situations, we recommend reaching out to our CS team directly as we may not see your post right away within the Community.

If you're having issues charging a customer within your app, my first suggestion would be to try our app troubleshooting tips. If you're still running into trouble, use the contact form linked above to our CS team so that they can take a look for you and advise on any next steps.

Hope that helps!