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4 REPLIES 4
@YBB - So sorry to hear about the trouble! With a little luck and some troubleshooting, we should be able to get you up and running again. Please try out these troubleshooting steps:
- Check for software updates for the iPad and the Square Register app
- Remove the iPad from the Square Stand and power it off, and then back on
- Unplug Square Stand and all accessories from the hub, and then plug them back in
- Delete, and then reinstall the Square Register app
Please let me know if this does the trick!
Sean
he/him/his
Product Manager | Square, Inc.
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Thanks, it turned out to be the wire on the bottom of the Square stand was loose. Taped it and all secure and working.
@YBB - Awesome news! So glad things worked out. 🙂
Sean
he/him/his
Product Manager | Square, Inc.
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