Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
4 REPLIES 4
@YBB - So sorry to hear about the trouble! With a little luck and some troubleshooting, we should be able to get you up and running again. Please try out these troubleshooting steps:
- Check for software updates for the iPad and the Square Register app
- Remove the iPad from the Square Stand and power it off, and then back on
- Unplug Square Stand and all accessories from the hub, and then plug them back in
- Delete, and then reinstall the Square Register app
Please let me know if this does the trick!
Sean
he/him/his
Product Manager | Square, Inc.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
Thanks, it turned out to be the wire on the bottom of the Square stand was loose. Taped it and all secure and working.
@YBB - Awesome news! So glad things worked out. ๐
Sean
he/him/his
Product Manager | Square, Inc.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report