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deskjockey

Visa and AMEX gift cards keep getting declined

Suddenly my credit cards are being declined.  This has happened to both Visa and Amex cards (two different transactions/customers)   Did something change

 

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VanKalkerFarms Super Seller

Re: Visa and AMEX gift cards keep getting declined

Best Answer

99% of card declines come from the bank or credit card company that issued the card. Your customer would have to call and see why it was declined. 

 

Nothing has changed and Square still accepts all major credit cards. 

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VanKalkerFarms Super Seller

Re: Visa and AMEX gift cards keep getting declined

Best Answer

99% of card declines come from the bank or credit card company that issued the card. Your customer would have to call and see why it was declined. 

 

Nothing has changed and Square still accepts all major credit cards. 

Message 2 of 5
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RHatch Super Seller

Re: Visa and AMEX gift cards keep getting declined

Tis the season for Gift Card Fraud.  There is probably a reason they are declined.

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Deets

Re: Visa and AMEX gift cards keep getting declined

I ran a Corporate Amex card that is in good standing and it declined. Why is this?

 

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Admin

Re: Visa and AMEX gift cards keep getting declined

Hey @Deets - Did your customer check in with their bank to make sure that they didn't block the charges? If so, I recommend reaching out to our CS team and they'll be able to take a look at your account for you.

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