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I created a new category, put items in the category from my dashboard, choose to mark them as "hidden" until they arrive and can be put in stock. but now, if i go to the category it says there are no items in the category and I can't find them in the Items List, but they show up in my POS and the Online site. WTF? Now I can't edit them, what do I do?
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@pudgysshop Probably obvious questions, but…
- per the screen shot below, does the circled drop down on your Item List show “All Categories?”
- If you search for an item from the item list, does it show up and can you edit it?
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.
Piper’s Ice Cream Bar, Covington KY USA
Website
Click here to see a list of third-party apps I use to add functionality to my Square account!
जो है सो है
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Yes I tried that too. If I do a search for one of the new items, nothing comes up. Not in search, the items category nor all categories
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@pudgysshop I’ll add this, since I just saw it. Seems that the Item Library is experience degraded performance. Here’s a screen shot from https://www.issquareup.com/
If my answer resolves your issue, please take a minute to mark it as Best Answer. That helps people who find this thread in the future.
Piper’s Ice Cream Bar, Covington KY USA
Website
Click here to see a list of third-party apps I use to add functionality to my Square account!
जो है सो है
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Yeah, I saw that message this morning. Checked again and now the items are showing in the category. Hope it stays that way. that's for everyone's help on this. Seems to be a Square system issue yet again.
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