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Unanswered Questions

I created a draft invoice to send to a client, but I decided to utilize Dubsado instead to send it out. I deleted the invoice but the total still shows in my dr...

Level 3
Posted 07-26-2017 in Troubleshooting
0 Replies

I send invoices to my clients and they pay online. Is there a way to set up a discount code that they will be able to enter at the time of payment?For example, ...

Level 3
Posted 07-24-2017 in Troubleshooting
0 Replies

I own a secondhand retail business, is there a way to store info of person you buy from per city and police business ordinaces. Every item that we purchase need...

Level 3
Posted 07-22-2017 in Square for Retail
0 Replies

When using the amount tendered on the touch screen, you have to tap it two or three times. It seems slower than other POS systems I've used. Is anyone else expe...

Level 3
Posted 07-18-2017 in Troubleshooting
0 Replies

Hi, I have just started setup ofSquare and also activated my Square Retail trial. I am having trouble importing my cost of goods ? I kept getting a lot of inte...

Level 3
Posted 07-18-2017 in Troubleshooting
0 Replies

Hi, a little problem that happened a month ago or so, got fixed by square engineering folks (or so I assume), and is now happeneing again. When I look for repo...

Level 3
Posted 07-15-2017 in Troubleshooting
0 Replies

We just purchased the TSP143LAN printer for our new store and are having connetkion issues. The printer is connected directly to the router using the provided E...

Level 3
Posted 07-09-2017 in Troubleshooting
0 Replies

I recently got a second iPad for my business. The first is correctly named "iPad 1". However, my new iPad is named "iPad 2" in the device settings but displays ...

Level 3
Posted 07-09-2017 in Troubleshooting
0 Replies

I am having trouble with the promo codes working on our online store. I have the toggle on for active on the online store, and I've tried multiple browsers, and...

Level 3
Posted 07-06-2017 in Troubleshooting
0 Replies

How do i get employee name back on thetransaction notification email? It stopped appearing on 6 22 ... did they really make changes and not tell us?

Level 3
Posted 07-04-2017 in Troubleshooting
0 Replies

I have tried everything from different computers to different tablets to get my appointment history to export and it just hangs up and times out on every devise...

Level 1
Posted 07-02-2017 in Troubleshooting
0 Replies

Does anyone know of an articulating or swing-out base available for the Square Stand that I could use on my Food Truck window t...

Level 3
Posted 07-01-2017 in Square for Restaurants
0 Replies

Is it possible to set up a direct payment link (allowing multiple choices an discount codes) and then sed a customised automatic confirmation email?

Level 1
Posted 06-30-2017 in Troubleshooting
0 Replies

None of my customers have received their stars for 3 days now. How do I correct this? Also the cash back (change amount) isn't showing up after a sale is closed...

Beta Member
Posted 06-30-2017 in Troubleshooting
0 Replies

request and pay tabs not working on my android or ,my iphone

Level 1
Posted 06-28-2017 in Troubleshooting
0 Replies

We had a customer come in tonight to redeem a $2 reward he had through a Square marketing campaign we sent out on April 23rd. The reward states "This reward exp...

HRB
Level 3
Posted 06-23-2017 in Troubleshooting
0 Replies

I have a SM-t300i printer, it has connected to my ipad through bluetooth but will not print, it will occaisionally give an error light, I could use some help.

Kts
Level 1
Posted 06-07-2017 in Troubleshooting
0 Replies

Hi! 👋🏻 I’m a part of the Insights Research team at Square. We are constantly looking for ways to build and improve our products to make commerce easier for e...

Alumni
Posted 05-02-2017 in Square for Restaurants
0 Replies

Since installing the latest updates I have been unable to move Square to my SD Card. Prior to the updates the app ran perfectly on SD Card. I have a 32GB SD Car...

Level 3
Posted 04-19-2017 in Troubleshooting
0 Replies

I am having a couple of problems with my free trial of square retail. The first is that not all of the items in my inventory library are showing up in my projec...

Level 3
Posted 02-22-2017 in Square for Retail
0 Replies