Hello @katieand@JJ_,I am reaching out to you as I am having an increasingly frustrating time with the Square CBD process.We have been working with the same paym...
Is it just me or has customer service completely tanked in the last year at least? Like it’s truly ineffective. Every time I call, I have to be transferred 5 ti...
Currently Campaign Reports only offer information on who received and who opened a campaign email.Is it possible to see who did NOT open the email? Isn't that w...
I have no idea what is wrong or how to fix it. When I go to the order I have, then click on create shipping label. It takes me to another page that says there i...
Hello -I'm wondering if anyone can tell me how to fix the way our item photos are displaying online?The thumbnail images are overlapping the main image. They di...
I'd like the "sub" conversational modifier to behave like the "no" and "allergy" modifiers where they ignore any attached price. Is it possible to change that b...
... The two existing boxes are adjacent on the page vertically. I need to insert a third text box in between them.I cannot move the boxes to make room for the n...
Is anyone else experiencing an issue replying to customer messages? Whenever I try and reply it instantly fails with a "Failed to send. Retry" and the error in ...
Hello. I am a new hair salon owner. I would like to know how to share the appointment book with my staff so they can view it from home. Would they need a separa...
For your reference this is Case #: 86642289Subject: My customers fill out an online form on my site. When done and submitted, the form is sent to me...Questions...
I am building a Weebly website selling services that require my availability on a specific date and time. I need to embed a calendar into individual items for s...
I'm trying to set up a new shipping system using shippo, and I followed all the instructions on their site. The disclaimer at the bottom saying "this does not c...
When shipping under the new Square Orders, labels are only available for USPS, not for UPS or FEDEX. Even though we have them connected and have been printing l...
Any time I update a variation it's a 50/50 shot as to whether the changes I made will take. This usually happens when I add new variations or add new photos. In...
Hello.Just launched new product that is selling.Authors website- physical and digital books.Selling well.BUT, 1 in every 10 customers contact me because they ca...
I just subscribed to Square Marketing. I tested the email and SMS to initiate subscription. However I do not understand how to automate the coupon I want to giv...
I have tried twice to send a Campaign thru texts and both times it has sent back 100% blocked.I dont mention anything out of guidlines. Its an announcement abou...
I have Shipping set as default fulfillment method; I have my rate and US + Puerto Rico chosen; I have a flat rate set;The only fulfillment method showing publis...