Taxes not showing up at checkout for online store

[rmt]

I have set up the tax rates for my square website, as well as item options. Taxes are not showing in checkout.

Any suggestions how to fix? Thanks?

[rmt]

thanks for the assistance

[isabelle]

Hey @rmt!

Thanks for posting in the Seller Community 🌼

Did you follow these instructions in detail? It likely has something to do with your tax settings. 

[rmt]

@isabelle Hi, yes, I've checked out those instructions and made sure they're followed like 10 times. Tried changing things to see if it would work. The taxes showed up once when a feature was labeled as "pick up only", but never again. I am not offering pick up feature.

[isabelle]

Would you mind giving us a call @rmt? I don't want you to miss out on any other sales.

Please feel free to circle back to this thread with any info or solutions you find. 

[BeeStruckBlooms]

help! Taxes aren’t showing up on my checkout page. I’ve tried everything.   
my username is BeeStruckBlooms 

[BeautyByJas]

This same thing is happening to me right now, did you ever figure it out?

[Ellie_]

Hi there @BeautyByJas

We can definitely take a look at this for you. Can you please confirm the name of your Square Online store? 

Also, welcome to the Seller Community! 🥳

[rawbodypiercing]

This is happening to me also. Can you help? Store name is RAW Body Piercing

[BernadetteA]

Hi @rawbodypiercing 👋 Welcome to the Community!

Can you post a link to one of the items on your website that is not charging taxes? 

[meemscandleco]

It’s working now!  Not sure what I did but it’s resolved.  Thank you!

[rawbodypiercing]

All of my items. If you put it in the cart no taxes show 

[KMPhotography]

At checkout, sales tax is applied to all my other items except for my black friday deal.  In the items section it says sales tax is there but it's not showing up at checkout.  My online store is Kayli Maier Photography

[Ellie_]

Hi there! @KMPhotography

We did a test on your account and it does look like tax is showing up when the address is entered. Are you still not seeing tax added on that item?

[KMPhotography]

Yeah you’re right 🙂 it’s working! Thank you! 

[galkeristnow]

Same thing is happening to me! Please help!

https://gallery-44.square.site/product/human-circus-by-nima-javan-limited-edition-print/6?cs=true&cs...

[BernadetteA]

Hi @galkeristnow 👋 Welcome to the Seller Community! I'm sorry to hear you are having some trouble with your Square Online website. Thanks for including a link to your site, by the way! It's super helpful for us when troubleshooting. 

I tested your website, and see that the tax applied correctly. When you tested it, did you enter the shipping address on the checkout page? The taxes will not calculate until an address is entered since online taxes may not apply to every state. 

[MorbidLittle]

I am having the same issue 😕 check checked and rechecked tax info was correct. Tried doing it where it's applied individually to each item, added to item price still nothing. https://morbidlitttlethings.square.site/

[_Violet]

Hi @MorbidLittle - I'm sorry to hear that this issue with your online items has brought you to the Seller Community 😥

This does sound off, but it's difficult to pinpoint what may be happening without looking at your account with you, which we aren't able to do via the Seller Community. For this type of issue, I suggest that you get in touch with our Square Online Support Team. If you haven't already, please reach out to Support directly by logging into your Square account and heading here.

[mfm336]

Hello . Sales Tax is not showing up on checkout of my online store. need help. thanks 

Home | NCT GOLD BUYERS (square.site)

[JJ_]

Hello there @mfm336 

I can see your taxes are automatically calculated. When this setting is in place Square Online will only apply taxes to States where you currently have a Business location. If you need to charge taxes on every purchase (something I recommend consulting with your accountant or the Department of Revenue in your State) then you would have to configure your taxes manually. 

I hope this information is helpful!