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Discount Codes to be used when booking an appointment online

Discount Codes to be used when booking an appointment online

I'd like to offer a special for clients for booking online, but there is no option for them to enter in a discount code when booking their appointment. This would be an essential asset to business marketing, promotions and bookings. It's important to have pre-paid booking options, but if i want to offer a discount, there doesn't seem to be any way to do this

5 Verified Answers
Verified Answer

Re: Discount Codes to be used when booking an appointment online

Yes, We do need that. 

Verified Answer

Discounts, Gift cards, and payment options for services

Talking with a rep yesterday I learned that the services (which I use for my healthcare practice linked to my online appointments via desktop), does not have the option for coupons, gift cards, or payment options like Afterpay.

I was trying so hard to figure it out because I could see the coupon I generated for "items" and on the square app (for manually entered appointments).

Please work on including these much needed features!! thank you. 

Case: 72437319

mahdiyahasiya

Verified Answer

Re: Square Appointments: Can my customers use a discount code when booking?

WOW, finding this thread really opened my eyes on how LONG this feature has been requested and Square done nothing... more than 4 years... 

Not only discount coupons are essential for appointments but also there is no option for gift cards which are also sold by Square Online... but can't be used on Appointments? Doesn't make any sense right?

 

We sell skateboarding lessons, and a lot of people want to give them as gift cards for Christmas and Birthday, but they can't use the option to book online like everyone else, they need to call us and we have to block the slot with no payment, hoping they will show up to be able to charge the gift card or apply a discount in person when they arrive. 

 

I am tired of waiting for this to change... the recent new updates in Square have been so useless, at least for my business, and this essential feature still missing... I feel like the only solution is to look into moving to another software... 

 

 

Verified Answer

Re: I have standard prices for my services, how do I change the price to reflect a discount?

Hi @janiced 👋 

While it is possible to apply a discount to a service when charging a client in-person for a service using the Square Point of Sale app, it's currently not possible for your clients to use a discount or coupon code when booking an appointment using your Appointments booking site - this is being tracked as a feature request at this time.

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Re: Is there a way to add coupon options for Appointments? We can't offer them with Appointments...

Currently there isn't a way for your customers to use coupons or promo codes for Appointments booked from your online Appointments booking site. We're tracking this feature request! 

 

In the meantime if you use Square Marketing to send customers coupons you can apply those coupons at checkout from Appointments app. (And you can create a discount and apply that at checkout when your client arrives for their appointment.)

233 Comments

Come on Square. This is beyond a joke! This isn't a difficult thing to code into the appointments system..

I would also like to allow customers to apply coupon codes at the time of booking on Square appointments.

I don't understand how this post is from years ago with comments upon comments of want for this feature.

 

Same with the ability to create an invoice from appointment.

 

Two simple and very necessary features that are imperative to operate a booking site.