Problems with Shop All page not loading

[Wendycotton]

Hello guys,
There's problems on my end with the "Shop All" page on my website. It doesn't load. If I go to the "Gallery", then click on a random photo, that will take me to the "Shop All" page (which I have connected), which then loads. Anyone else having this difficulty with the "Shop All" page? Thanks in advance. 

The title of this post has been edited from the original:  "Re: New Square Online updates for March"

[Jillighted · Accepted solution]

Mine loads but it takes a good 10-15 seconds. People expect it to happen in 1-2 seconds. They won’t wait because they think it’s not working. Square, please look into this issue.

[BernadetteA]

Thanks for posting, @JMD64 😊

Did you get is issue resolved? I also have an iPhone 6, but was able to load the shop page without a delay. 

[abigkahuna]

Our entire website: tiedyebarn.com loads extremely slow.  It has for the past two years.  This is getting very problematic.  We need help with this issue.  It is the photos that take FOREVER to load...and we have lots of photos.

[JJ_]

I was able to load https://www.tiedyebarn.com/s/shop on my computer and did not experience any slowness @abigkahuna.

I recommend reaching out to our eCommerce support team so they can troubleshoot this behavior with you and determine what could be causing this experience on your end. 

[tinybindery]

Hello I'm on here because I'm having the same problem. The "Shop All" page won't load when I click on "Shop Now" or "Shop All" hyperlinks. Can Square help? My website is tinybindery.square.site