Print customer name on receipt

[ShannonT]

This has been requested by Square users since at least 2017 yet it seems the feature has still not been rolled out.

It is imperative that customer names print on the receipt, not just the last four digits of the credit card number.

We manually enter card information from our donors and then shred the paperwork for privacy protection. There is no way to retrieve this data if human error misses the step of hand-writing the donor's name on the printed receipt.

If the name was already on the receipt, we also wouldn't have to print a copy.

[nika]

Hi @TyFord!

We moved your question over to this thread. This is actually a feature request that we're still tracking for our Product Team. If you could share some more information on how why having the customer name printed on a receipt would be helpful to you, that would help us!

[JoJosPizza]

Hi, we deliver 80% of our orders.  Is there any way to print a customers receipt with their name, address, and phone on it, along with their order?

Currently we print the receipt, then have to go back in and manually write this info for our delivery drivers.  This really slows us down.  Other restaurant POS systems have this capability.  I don't want to leave Square POS, but I need a faster way to print delivery tickets.  PLEASE HELP!!!

[ashc]

Hey @JoJosPizza and welcome to the Community!

I moved your post to an existing thread where other sellers are asking the same question.

It looks like this is a feature request we're still tracking as Nika mentioned above. 

[TheWigWam]

I use Square Register in our store.  The customer name is not being printed on their receipt, nor does it show on on the transaction screen.  The only way to see their name is to open the receipt on square where it's listed on the digital version of the receipt.

How do we get our customer names to print out on their own reciept, and how do we get it to show up on the transaction line?

thank you for any help...

[nika]

@TheWigWam Check this thread I moved your question to. If we hear of any updates, we'll share them to this thread.

[BestPizza]

more then one year and still no progress?

[BFPastryShop]

Hello, I'm wondering  if there is a way to adjust my kitchen printer so it prints the customers phone number. We use square online store for our bakery and its been great. Recently added a kitchen printer to remove the task of copying out each cake order. Would be great if there was a way to edit what the printer prints out for us.

Thanks!

[JustinC]

Hmm, the only way to add a customer's number to order tickets is by adding a note to the sale.

I moved you to a thread that should help! @BFPastryShop

[boomboxbuns]

I have a restaurant and are now accepting online orders alone with walk in orders.  Is there a way to have the ticket/receipt print with the customers name on the ticket/receipt vs "square online #######"?  

[Kassi_]

Hey there, @boomboxbuns - 

Welcome to the Community! I have moved your post to a thread where other sellers have made a similar request for this feature. 

Looks like this is still developing, but as soon as there is information to provide we will post it here. 

Thank you for adding your voice to this feature request.