x
Beta Member

Cash or other tender

I did a sale and they told me it went through as cash or other tender. They told me they could not process. BUT it is on the credit card. Did a return 6 days ago. Still there. Does it come off????

51 Views
Message 1 of 2
Report
1 REPLY 1
Square Community Moderator

Hello, @dblackston01 - Welcome back to the Seller Community! 

 

We'd be happy to help you look into this. Does the transaction on your Credit Card show as pending?

Can you please provide us with the dollar amount and date of the transaction you are referring to?

 

We will be on the lookout for your reply. 

 

Have a wonderful day! 

Sayra
Community Moderator, Square // Moderadora de la Comunidad, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Inicie seción y haga clic en Marcar como "Mejor Respuesta" si mi respuesta contesta su pregunta.
5 Views
Message 2 of 2
Report