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The title of this thread has been edited from the original: Free Raider??
Hello there in good day, I just finished signing up for new account. And it was stating that I would get a free reader, but after I finish registering the account it takes me to where their for sale?? Can somebody help me with this?
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Hey @Rina! Welcome to Square 😊 Please try the following steps:
- Click Free Reader Request.
- Select "Send me a reader"
- Select Connectivity.
- Complete checkout process.
If that doesn't work, please let me know!
Hey there, @Sedakine -
Check out the best answer by Isabelle to get your free reader.
Thank you!
Community Moderator, Square
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I just set up everything and I’m not seeing anything about receiving a free square reader did I complete everything correctly?
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HI, here is the page regarding the free reader, if that does not work try contacting Customer Support.
https://squareup.com/us/en/l/free-reader
You can try to contact Customer Support with this link. Monday to Friday, 6:00am-6:00pm PST.
Contact Customer Support
https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true
You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.
You must be logged into your account and is best on a laptop or desktop. Phone app sometimes displays unavailable at times.
TERRI
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Hey there, @Tlagmay -
Welcome to the Community!
I moved your post over to a thread where sellers asked a similar question. Check out the Best Answer by Olive for the steps to get your free reader.
Please let me know if you have any other questions.
Community Moderator, Square
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I never received my square, what do I do?
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Welcome to the Community, @Deirdremathis51 -
Sorry to hear you haven't received your free reader. I have moved your post to a thread with some troubleshooting steps to get this ordered for you.
If you still run into issues with getting this ordered, please reach out to our CS Team directly: 1-855-700-6000. They will be able to get it ordered for you directly.
Community Moderator, Square
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