When I go to my appointments tab, the overview is blank. If I click on calendar next, it is also blank and nothing comes up. There's no way to view the calendar, change views, nothing. This has been happening for a few weeks with no results.
Latest version of firefox, chrome, and safari all show the same. Cache cleared, computer restarted, and a completely different computer has also been tried. No joy.
01-08-2017 01:20 PM - edited 01-08-2017 01:22 PM
Hey @RossfromMR, thanks for flagging this and I'm so sorry to hear about the trouble.
I just went to check on the Calendar tab for Square Appointments, and I'm able to view/make changes as normal. I happen to be using Chrome on a MacBook.
I want to make sure we get this sorted out as soon as possible. If you haven't already, please have a look at this troubleshooting checklist for any remaining tips that you may have not yet attempted — those usually resolve any dashboard issue right away.
If, after that, you're still having trouble — please let our Support Team know and they'll take a deeper dive into your account.
Thanks for looking but I've tried 3 browsers and 2 different computers - it's not on my end. I did see another community post about someone having a similar issue with the invoices page, but I don't know if it is related or not. I'm waiting for another reply from the Support Team now that I have started a new ticket with them.
Hey @RossfromMR, thanks for taking the time to reach out to our Support Team. I can see that this issue has been escalated internally. We'll continue to reply via email as we receive updates. Appreciate your patience as we work to sort this out!