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How does my staff or myself prevent double booking?

Hello! I am still relatively new to Square but found a big hiccup for me. When I use the “Book Next” to rebook at checkout, it doesn’t tell me that the time slot is not available. It just double books me. The same happens when I book through my customer list instead of the actual calendar. Is there a setting that I am missing? I am currently using a paper appointment book as well to try to prevent this from happening. Thank you to anyone that can help me!

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Admin

Re: How does my staff or myself prevent double booking?

Hey @Bcoe thanks for reaching out and welcome to the Seller Community! At this time, you would need to manually go through the calendar to the desired date and time in order to see if you're already booked or not since the internal calendar does allow double booking. I really hear you that this can take a lot of time if you are constantly looking up appointments, but for now it will be the best way to ensure you aren't double booking. 

 

I hope this helps and always let me know if you have any other questions. 🙂

AshleyK
Community Moderator, Square
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Re: How does my staff or myself prevent double booking?

Thank you @AshleyK!  Is there somewhere that we could post suggestions for future updates? 

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Admin

Re: How does my staff or myself prevent double booking?

Hi there, @Bcoe 👋 I can step in for Ashley on this one.

 

You can always post feedback or suggestions on any discussion board and we will pass them along to our Product Managers and appropriate teams. There may be a time when we merge your post with a separate Feature Request thread, but that is more-so for our organizational purposes.

 

In short, feel free to post your thoughts on any relevant thread! We will make sure it gets into the right hands.

 

Cheers!

Joe
Community Moderator, Square
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